Dropped Your Phone in Water? Do This First
21/10/2025
A wave of dread hits the moment your phone comes in contact with water
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bringing with it flashes of all your photos, contacts, and gaming history you may have just lost. Immediate action can be the difference between a total loss and a simple repair.
If you own an iPhone, visit Apple, as well as other mobile phone repair shops at MacArthur Central Shopping Centre in Brisbane City. Follow this step by step guide to minimise the damage and increase your device's chance of recovery.
The First Five Minutes
The first five minutes determine the fate of your device. Forget all the myths and follow our technician approved plan for a water damaged device.
- Power Down the Device Immediately: Any residual power can short circuit the phone's internal board. Turn your phone off and do not attempt to reboot.
- Remove All Components: Take out the SIM card tray, memory card, and anything else removable. This opens up tiny channels for moisture to escape.
- Wipe the Exterior: Use a soft, dry cloth to wipe down the casing. The goal is only to remove surface moisture; do not shake the phone or blow water deeper into the device.
Common Mistakes That Ruin Your Phone
The effort to save your device can backfire completely. Experts agree that these common mistakes can escalate a simple water issue into permanent hardware failure.
Don’t Rely on Myths: The famous rice trick is an old wives' tale that simply doesn't work. The starch residue and dust from the rice can lodge themselves inside the ports, making the repair more difficult. Another counterproductive technique is using a hairdryer or leaving the phone in the sun to dry. The extreme heat rapidly speeds up corrosion on the delicate metal components inside.
Do Not Charge the Device: Charging a water damaged phone is a gamble that rarely pays off. Plugging it in introduces power to shorted circuits, often resulting in permanent damage.
Time for Expert Intervention
Once you've completed the recovery steps, it's time to get professional eyes on your phone. Even if the device seems to work after drying, corrosion can silently spread inside, causing issues weeks later.
MacArthur Central provides the help you need with direct access to highly skilled technicians for all phone types. If you need assistance with an iPhone, you can book an appointment at Apple in Brisbane City. For Android users, our cellphone repair stores can diagnose the issue quickly and offer a professional fix.
Secure your device's recovery by visiting the experts today. Find Apple in Brisbane City for specialist advice, or browse our repair stores for fast, professional help at MacArthur Central.
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